Options For Immediate/Life Threatening Emergencies:
Call 911 and request a CIT officer.
An officer specially trained in Crisis Intervention will be dispatched to you so that he or she can help de-escalate you or your loved one’s mental health emergency. If needed, this first responder may escort you or your loved one to a mental health facility for further care.
Go to your nearest emergency room. While you can walk-in and be evaluated at any hospital emergency room, not all hospitals have mental health/psychiatric units.
If it is determined that you could be best cared for in an inpatient setting, you may be transported to an available healthcare facility with a psychiatric/mental health unit.
Hospitals in the Triangle with an inpatient mental health/psychiatric unit:
Holly Hill Hospital:
3019 Falstaff Road, Raleigh, NC 27610
UNC- Chapel Hill Hospital:
101 Manning Dr, Chapel Hill, NC 27514
Duke University Hospital:
2301 Erwin Rd, Durham, NC 27710
Duke Regional Hospital:
3643 N Roxboro St, Durham, NC 27704
Recommended Triangle area walk-in crisis healthcare center:
UNC Healthcare Crisis and Assessment Services at WakeBrook:
107 Sunnybrook Rd, Raleigh, NC 27610
Behavioral health and substance abuse walk-in services including crisis screening/triage, assessment, intervention and stabilization. Offered 24/7 by licensed medical and clinical staff.
Have a mobile crisis team come to you. Mobile Crisis Services are available to Wake, Durham, Cumberland and Johnston counties. Call toll free 1-800-510-9132. When you contact the Mobile Team, they will assess your situation over the phone and come to you if needed to provide support and next step services. Note: Mobile services does not respond to violent situations or domestic disturbances.
Options for a Developing Crisis that is Not Currently an Emergency:
Call a helpline. If you’re in a difficult life situation and are feeling overwhelmed, on edge, lonely, anxious, and/or depressed- and whether you’re thinking about suicide or not- these helplines offer non-judgemental support and resources 24/7.
Local Helplines: Available 24 hours a day, 7 days a week, 365 days a year.
UNC Crisis and Assessment Services 24-Hour Hotline: 984-974-4800
Wake County Hopeline: Call or Text 919-231-4525 or 877-235-4525
National Helplines: Available 24 hours a day, 7 days a week, 365 days a year.
National Suicide Prevention Line: 1-800-273-8255
Chat online or text. If speaking with someone over the phone seems daunting, consider instant messaging a crisis worker trained to offer you support anytime you need it.
Schedule an appointment ASAP with a licensed mental health practitioner. Talking with a trained professional, who is experienced and truly understands emotional challenges, can provide much relief. When in the throes of a crisis, many individuals develop tunnel vision and feel trapped. A therapist can help you gain fresh perspectives and provide you with behavioral strategies for regaining a sense of control, calm and hope in your life.
Orenstein Solutions providers can typically schedule new patients within a week, and offer a free 15-minute phone consultation to answer any questions or concerns you may have before beginning therapy.