If you or someone you know is experiencing distress, click one of the boxes below for appropriate resources and support.

Options For Immediate/Life Threatening Emergencies:

Call 911 and request a CIT officer.

An officer specially trained in Crisis Intervention will be dispatched to you so that he or she can help de-escalate you or your loved one’s mental health emergency. If needed, this first responder may escort you or your loved one to a mental health facility for further care.

Go to your nearest emergency room. While you can walk-in and be evaluated at any hospital emergency room, not all hospitals have mental health/psychiatric units.

If it is determined that you could be best cared for in an inpatient setting, you may be transported to an available healthcare facility with a psychiatric/mental health unit.

Hospitals in the Triangle with an inpatient mental health/psychiatric unit:

Holly Hill Hospital:
3019 Falstaff Road, Raleigh, NC 27610
UNC- Chapel Hill Hospital:
101 Manning Dr, Chapel Hill, NC 27514
Duke University Hospital:
2301 Erwin Rd, Durham, NC 27710
Duke Regional Hospital:
3643 N Roxboro St, Durham, NC 27704

Recommended Triangle area walk-in crisis healthcare center:

UNC Healthcare Crisis and Assessment Services at WakeBrook:
107 Sunnybrook Rd, Raleigh, NC 27610
Behavioral health and substance abuse walk-in services including crisis screening/triage, assessment, intervention and stabilization. Offered 24/7 by licensed medical and clinical staff.








Have a mobile crisis team come to you. Mobile Crisis Services are available to Wake, Durham, Cumberland and Johnston counties. Call toll free 1-800-510-9132. When you contact the Mobile Team, they will assess your situation over the phone and come to you if needed to provide support and next step services. Note: Mobile services does not respond to violent situations or domestic disturbances.

Options for a Developing Crisis that is Not Currently an Emergency:

Call a helpline. If you’re in a difficult life situation and are feeling overwhelmed, on edge, lonely, anxious, and/or depressed- and whether you’re thinking about suicide or not- these helplines offer non-judgemental support and resources 24/7.

Local Helplines: Available 24 hours a day, 7 days a week, 365 days a year.
UNC Crisis and Assessment Services 24-Hour Hotline: 984-974-4800
Wake County Hopeline: Call or Text 919-231-4525 or 877-235-4525

National Helplines: Available 24 hours a day, 7 days a week, 365 days a year.
National Suicide Prevention Line: 1-800-273-8255

Chat online or text. If speaking with someone over the phone seems daunting, consider instant messaging a crisis worker trained to offer you support anytime you need it.

IMAlive Online Chat
Lifeline Online Chat (Service of National Suicide Prevention Line)

Schedule an appointment ASAP with a licensed mental health practitioner.
Talking with a trained professional, who is experienced and truly understands emotional challenges, can provide much relief. When in the throes of a crisis, many individuals develop tunnel vision and feel trapped. A therapist can help you gain fresh perspectives and provide you with behavioral strategies for regaining a sense of control, calm and hope in your life.

Orenstein Solutions providers can typically schedule new patients within a week, and offer a free 15-minute phone consultation to answer any questions or concerns you may have before beginning therapy.


DEC 1, 2021

Please note that as of December 1st, 2021, 
our new office is located inside of Regus office suites at:

9121 Anson Way, Suite 200, Raleigh, NC 27615

Click here for directions.

COVID-19: Some of our clinicians have resumed in-person appointments while others continue to offer online-only services. Visit the “Our Team” page for more information.

Ready to get started?


Get answers to your questions and set up an appointment online or over the phone.  

GIVE US A CALL: 919-428-2766

Our office manager is available by phone from 9:00 am to 1:00pm. Calls received after 1:00 pm will be returned the following business day.